1.2 Importance of Reading the Manual

Reading the Chortau Dash Cam manual is essential to ensure proper installation and operation. It provides step-by-step instructions for setting up the front and rear cameras, wiring, and mounting. The manual also explains how to configure settings like GPS, time zones, and loop recording. Understanding these features enhances functionality and ensures optimal performance. Additionally, the manual covers troubleshooting common issues and error messages, helping you resolve problems quickly. By following the guidelines, you can maximize the dash cam’s capabilities, prevent potential issues, and enjoy a seamless user experience. This comprehensive guide is your key to unlocking all the features of your Chortau Dash Cam.

Installation Guide

This section provides detailed steps for installing the Chortau Dash Cam, including front and rear camera setup, wiring connections, and secure mounting to ensure proper functionality and safety.

2.1 Front Camera Installation

Installing the front camera of your Chortau Dash Cam is straightforward. Begin by attaching the camera to the windshield using the adhesive mount. Ensure the camera is level and positioned for an unobstructed view. Route the power cable along the edges of the windshield or dashboard, securing it with clips to maintain a clean look. Connect the camera to the car charger, ensuring a stable power supply. Finally, test the camera to ensure proper function, including video recording and audio capture. This setup ensures your Chortau Dash Cam is ready to monitor and record your drives effectively.

2.2 Rear Camera Installation

Installing the rear camera of your Chortau Dash Cam involves a few simple steps. First, mount the rear camera on the rear windshield, ensuring it has a clear view of the surroundings. Use the adhesive bracket provided for secure attachment. Next, connect the rear camera cable to the front camera unit. If your vehicle lacks a built-in monitor, connect the red wire of the rear camera cable to the reversing lamp’s positive terminal to enable the reverse function. Route the cable neatly along the vehicle’s interior to avoid obstruction. Finally, test the rear camera to ensure it records video properly and syncs with the front camera.

2.3 Wiring the Dash Cam

Proper wiring is essential for your Chortau Dash Cam to function correctly. Begin by connecting the front camera to the car charger, ensuring a secure connection. If you’re using a rear camera, attach its cable to the front unit. For vehicles without a built-in monitor, connect the rear camera’s red wire to the reversing lamp’s positive terminal to activate the reverse function. Route all cables neatly through the car’s interior to avoid visibility and ensure safety. Use the provided clips to secure the wires firmly. Finally, test the dash cam to confirm all features, such as recording and reverse functionality, are working correctly before driving.

2.4 Mounting the Dash Cam

Mounting your Chortau Dash Cam securely is crucial for clear video recording and driver safety. Begin by cleaning the windshield area where the dash cam will be mounted to ensure a strong adhesive bond. Peel the backing from the adhesive mount and press it firmly onto the windshield. Align the dash cam with the mount, ensuring it faces directly forward for an unobstructed view. For added stability, use the included suction cup mount if preferred. Once mounted, adjust the camera angle to capture the entire road view. Finally, test the camera’s position by recording a short video to ensure proper alignment and visibility.

Camera Settings

Adjust video resolution, frame rate, and motion detection sensitivity. Customize settings like loop recording, G-sensor sensitivity, and time zone for optimal performance and personalized use.

3.1 Adjusting Dash Cam Settings

To optimize your dash cam’s performance, navigate to the settings menu. Adjust the video resolution, frame rate, and motion detection sensitivity. Enable or disable features like loop recording, G-sensor, and parking monitor based on your needs. Customize the exposure, white balance, and audio recording settings for clearer footage. Set the time zone and date format to ensure accurate timestamps. Explore additional options like screen saver, auto-shutdown, and language selection. Save your preferences to ensure the settings apply correctly. Regularly review and update settings to maintain the best recording quality and functionality for your Chortau Dash Cam.

3.2 Configuring GPS and Time Zone

To ensure accurate location and time tracking, configure the GPS and time zone settings on your Chortau Dash Cam. Enable GPS by navigating to the settings menu and selecting the GPS option. Choose your local time zone from the available options to synchronize the camera’s clock with your region. The dash cam will automatically adjust the time and date based on your selection. For GPS functionality, ensure the device has a clear view of the sky to establish a satellite connection. After configuring, use the GX Player software to view GPS data, including speed and location, embedded in your recordings. This feature enhances video evidence with precise timestamp and location details, making it invaluable for navigation and incident documentation. Regularly update your time zone settings when traveling to maintain accuracy.

Viewing and Managing Recordings

View recordings directly on the dash cam or transfer files to a computer for playback. Use the GX Player to view GPS tracking data and manage footage efficiently.

4;1 Playback on the Device

Playback recordings directly on the Chortau Dash Cam’s screen for quick review. Use the navigation buttons to scroll through files, play, or delete videos. The device organizes recordings by date and time, making it easy to locate specific clips. To play a video, select the desired file and press the play button. You can also adjust playback speed or pause the video for closer inspection. For enhanced GPS tracking, transfer files to a computer and use the GX Player to view the route and speed data. Regularly manage storage by deleting unnecessary files to ensure smooth operation.

4.2 Formatting the SD Card

Formatting the SD card is essential for maintaining optimal performance and preventing errors. Use a 32GB Class 10 micro SD card for best results. Before formatting, ensure all important files are backed up, as formatting will erase all data. To format the card, navigate to the device settings menu, select the format option, and confirm. You can also format the SD card using a computer. Insert the card into a card reader, right-click the drive, and select “Format.” Always follow the manual’s specific instructions to avoid data loss or device malfunction. Regular formatting helps ensure smooth video recording and playback functionality.

4.3 Transferring Files to a Computer

To transfer files from your Chortau Dash Cam to a computer, remove the SD card and insert it into a card reader. Connect the reader to your computer via USB. Open the device folder and locate the “VIDEO” or “PHOTO” directory. Copy the desired files to your computer by dragging and dropping or using file transfer software. Alternatively, connect the dash cam directly using the included USB cable. Ensure the device is powered on and in “Mass Storage” mode. Use the provided software or your computer’s file explorer to access and transfer files. Always format the SD card in the dash cam before reuse to maintain compatibility and prevent errors.

Troubleshooting Common Issues

Resolve common problems like camera not turning on, video glitches, or GPS errors by formatting the SD card, checking connections, or restarting the device. Consult the manual for detailed solutions.

5.1 Resolving Common Problems

Facing issues with your Chortau Dash Cam? Start by checking the power supply and ensuring all cables are securely connected. If the camera doesn’t turn on, try charging it for at least 30 minutes. For video glitches, format the SD card using the in-device format option. If the screen freezes, restart the dash cam by inserting a pin into the reset hole. GPS errors can be resolved by updating the firmware or re-configuring the time zone. For persistent issues, refer to the troubleshooting section or contact Chortau support at support@chortau.cc.

5.2 Understanding Error Messages

Chortau Dash Cam displays specific error messages to guide troubleshooting. “No SD Card” indicates the card is missing or faulty. “Card Error” suggests formatting is needed. “Low Battery” warns of insufficient power. “Overheating” means the device is too hot; turn it off and let it cool. “GPS Signal Lost” occurs when GPS data is unavailable. “File Error” points to corrupted recordings. Address these issues by checking connections, formatting the SD card, or ensuring proper ventilation. For persistent errors, reset the device or update the firmware. Visit the Chortau support page or contact support@chortau.cc for further assistance.

Customer Support and After-Sales Service

Chortau offers dedicated customer support. For inquiries, contact support@chortau.cc or visit their official website. Their team in Shenzhen ensures prompt assistance, typically responding within 24 hours for any concerns.

6.1 Contacting Chortau Support

For any questions or issues with your Chortau Dash Cam, contact their support team at support@chortau.cc. Ensure to include your order ID for faster assistance. Their office is located at Longsheng Comprehensive Service Building, 519 LongSheng Road, LongHua District, Shenzhen, China. The support team typically responds within 24 hours, providing solutions for troubleshooting, warranty inquiries, or general guidance. Chortau is committed to delivering excellent after-sales service to ensure customer satisfaction with their products; Reach out to their friendly and professional team for any concerns or inquiries about your dash cam.

6.2 Warranty and After-Sales Service

Chortau offers a comprehensive warranty and dedicated after-sales service to ensure customer satisfaction. The dash cam comes with a standard 12-month warranty, covering repairs or replacements for defective units. For warranty claims, contact their support team at support@chortau.cc with your order ID and a detailed description of the issue. Their professional team, based in Shenzhen, China, is committed to resolving queries promptly. Chortau’s after-sales service includes troubleshooting, software updates, and guidance for optimal product use. This ensures a seamless experience and maintains the quality standards Chortau is known for, providing peace of mind for all customers.